At HealthBI, we’re provider workflow specialists. We understand that some providers need additional support and coaching to successfully transition to proactive models of care and tackle new technical processes. We offer a range of support options to suit different needs—and to tear down every barrier in the way of provider enablement.
On the Road to Value-Based Care
HealthBI Provider Contact Center
Increased Provider Adoption
Staffed by responsive, knowledgeable, U.S.-based support, our Contact Center provides application support and training for our CareEmpower™ care management and care coordination system. Broken into different modules, training helps providers and performance managers become thoroughly grounded in population health workflows, including transitional care, closing gaps in care, managing care plan tasks and more.
HealthBI has truly impacted how our providers can help manage their patients quality of care, and my ability to help guide providers to impact outcomes positively.
The HealthBI Provider Contact Center is a must-have service for our clinics. I count on them to take our providers step-by-step through the process for CCD meaningful use. Our providers feel supported and our provider adoption has taken off.
Continuity of Care Document (CCD) Support
Providers need more than a handbook – they need real assistance with their technical questions. Our established team of technicians also provide on-the-spot training and assistance to help providers navigate their electronic medical record and CCD extraction processes- making the sometimes complex task, guided and simplified.
Close the Loop on Value-Based Care
HealthBI support and training is geared to drive full provider adoption of the most important change in healthcare in decades: a shift to care that emphasizes quality over quantity and collaboration over competition. The results are nothing less than better outcomes, even for the most complex patient populations.